Privacy Policy

Privacy Policy for Riwayat Jewellers

Effective Date: 5-December-2024

At Riwayat Jewellers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, interact with us, or make a purchase from us.

By using our services or purchasing from us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you interact with our website, make purchases, or communicate with us:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit/debit card details, PayPal information, or any other payment method information.
  • Technical Information: IP address, browser type, device information, and browsing behavior through cookies.
  • Purchase History: Details of products purchased, including product preferences and order history.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process your orders, deliver products, and provide customer support.
  • Communication: To send order confirmations, updates, promotions, and respond to your inquiries.
  • Improvement of Services: To enhance our website’s functionality, improve customer service, and personalize your shopping experience.
  • Marketing: To send you promotional offers and marketing materials, with your consent, or as allowed by law.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to:

  • Analyze website usage and improve functionality.
  • Customize your shopping experience.
  • Provide personalized advertisements based on your interests.

You can control cookie settings through your browser settings. Please note that disabling cookies may affect your ability to use certain features on our website.

4. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure socket layer (SSL) encryption for online transactions and regular security audits.

However, no method of data transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information, but we are committed to protecting it to the best of our ability.

5. Sharing Your Information

We may share your personal information with trusted third-party service providers who assist us in delivering services such as payment processing, order fulfillment, email marketing, and data analysis. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

We do not sell or rent your personal information to third parties for their marketing purposes without your consent.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: You can request a copy of your personal data.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time.

To exercise your rights or if you have any questions about your personal information, please contact us at [insert contact email].

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Riwayat Jewellers
MA Jinnah Road Main Madni Street Zakriya Villas Multan 
Email: support@rawayatjewels.com
Phone: +92 370 7311048
Website: www,riwayatjewellers.com